At Pot Cargo we are committed to providing our members with top quality products. Unhappy with the quality of a product you received? Please reach out to let us know!
Help us, help you! If you feel you have received a product that is not up to quality standards please provide the following details:
- The order number that the product was received in
- The name of the product
- Details outlining the product quality issue
- *Please ensure to include photos or a video of the product
Once we have these details, we will do our best to resolve any product quality issues with you as fast as possible.
*Please note: We DO NOT accept returns. However, in the event that you have received a product that is not up to quality standards, our customer support staff will work closely with you to find a resolution.
Who to contact for product quality issues?
Simply reach out to us via our online chat or email [email protected].
We appreciate your cooperation!
*Please note, Pot Cargo does not offer cash refunds of any kind.