At Pot Cargo we are committed to providing our members with top quality products. Unhappy with the quality of a product you received? Please reach out to let us know!

Help us, help you! If you feel you have received a product that is not up to quality standards please provide the following details:

  • The order number that the product was received in
  • The name of the product
  • Details outlining the product quality issue
  • *Please ensure to include photos or a video of the product

Once we have these details, we will do our best to resolve any product quality issues with you as fast as possible. 

*Please note: We DO NOT accept returns.  However, in the event that you have received a product that is not up to quality standards, we will offer a a discount on your next order, or credit to your account in Cargo Points accordingly

Who to contact for product quality issues?
Simply reach out to us via our online chat or email [email protected].

We appreciate your cooperation!

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