Received a defective or damaged product? Please don't hesitate to let us know! 

Help us, Help you! So we can resolve any product issues with you as fast as possible, you must provide the following:

  • Order Number
  • The name of the defective product
  • Details outlining the product issue
  • A photo or video of the product defect

Once we have these details, we will do our best to resolve any product issues with you as fast as possible. 

Who to contact for product issues?
Simply reach out to us via our online chat or email [email protected].

We appreciate your cooperation!

*Please note that Pot Cargo does not offer cash refunds of any kind.

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