We are happy to announce the launch of Same-Day Delivery for our Vancouver and Lower Mainland based members! This is a fast and safe way to receive your favourite products right to your door.
CHANGES TO SAME-DAY DELIVERY SERVICE OFFERING EFFECTIVE 2 JULY 2021
If you want to order for Same-Day delivery your payment must be received by the time cut offs below. If you miss the cut off time for, your order will be delivered the next slot, which could result in the following day.
MONDAY - SATURDAY
Orders placed and payment processed before 9am, will be delivered between 11:30am – 3:30pm
Orders placed and payment processed between 9am and 12pm, will be delivered between 3:30pm – 7:30pm
Orders placed and payment processed between 12pm and 5pm, will be delivered between 7:30pm – 11:00pm
If your order is placed and payment process after the same-day cut-off, it will go out with the next days' first run of packages.
SUNDAY & HOLIDAYS
Orders must be placed and payment processed by 12pm, and all deliveries will only be made between 3:30pm – 7:30pm.
*please note, Same Day Delivery is unavailable Thanksgiving Day & Christmas Day
These windows are subject to change.
What if I am not home when the delivery driver comes?
You will receive a call 15 – 20 minutes prior to the arrival of your package. If you do not pick up, they will bring back for another delivery attempt during the following time block. You can also ask the driver to leave it in a safe location. There will be a photo provided to show that it was dropped off at the location asked.
It is crucial you use a real phone number, as the delivery driver will not just leave your package at your front door unless instructed to do so.
Please make sure to follow the payment instructions to ensure your order gets Same-Day delivery. If you have any questions, feel free to contact our customer support!
How to order for Same-Day Delivery:
You must live in the designated Lower Mainland area.
Add your favourite products to cart
Select the "Same-Day Delivery" option at checkout.
After proceeding through the checkout, ensure “Same-Day Delivery” has been selected, ensure you have entered a phone number and delivery details as the courier will be calling to confirm pickup.
Pay for your order in full (via Email Money transfer)
Your order will arrive in the time slot above.
How much does Same-Day Delivery cost:
Shipping starts at $9.99 for orders up to $199.
Free shipping is applied for orders $200 or more.