If your tracking looks like your order is headed to the wrong city, let us know!
This could be an alternate route with Canada Post, or it could be human error by the postal service. Either way our staff will be there to assist you every step of the way.
If you do not receive your shipment after 6 business days, we will lodge a trace on your package with Canada Post.
*Please note: We cannot accept or resend returned parcels.
Who to contact for tracking issues?
Simply reach out to us via our online chat or email [email protected].