If you're tracking your package on the Canada Post website and it looks like it's headed to the wrong city, it's most likely due to human error at Canada Post. 

Human errors happen on occasion as postal codes are often manually entered by the postal office and if they are off by a digit/letter, it can cause a routing error and subsequent delay of 1-3 days. 

If you do not receive your shipment after 6 business days, please feel free to contact us and we will lodge a trace on your package with Canada Post.

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