Shipping and Delivery

Ash avatar Sarah avatar Kate avatar
14 articles in this collection
Written by Ash, Sarah, and Kate

Holiday Shipping Schedule

Holiday support hours and shipping schedule
Kate avatar
Written by Kate
Updated over a week ago

Shipping 101

Overview: Information about shipping.
Sarah avatar
Written by Sarah
Updated over a week ago

Who do you ship with?

Shipping
Ash avatar
Written by Ash
Updated over a week ago

Where do you ship from and where do you deliver to?

Shipping and delivery
Kate avatar
Written by Kate
Updated over a week ago

What are the shipping fees?

Shipping Fees
Ash avatar
Written by Ash
Updated over a week ago

Can I send my package to someone else?

Shipping: Address Requirements
Kate avatar
Written by Kate
Updated over a week ago

I have paid for my order. How long until it's shipped?

Order Processing Times
Kate avatar
Written by Kate
Updated over a week ago

How long does delivery take after my order has shipped?

Shipping Times
Kate avatar
Written by Kate
Updated over a week ago

My tracking number does not work.

Shipping: Tracking My Package
Ash avatar
Written by Ash
Updated over a week ago

Canada Post tracking information has not updated recently.

Shipping: Tracking My Package
Ash avatar
Written by Ash
Updated over a week ago

My package is going to the wrong destination.

Shipping: Tracking My Package
Ash avatar
Written by Ash
Updated over a week ago

Canada Post says "Successfully Delivered" but I have not received my order.

Shipping: Tracking My Package
Ash avatar
Written by Ash
Updated over a week ago

What happens if I don’t receive my package?

I did not receive my package.
Ash avatar
Written by Ash
Updated over a week ago

Nunavut, Northern Quebec, and the NWT

Shipping: Delivery to Nunavut and Northern Quebec
Ash avatar
Written by Ash
Updated over a week ago